IMPACTS OF CULTURAL AND PERSONAL CONTROL ON ETHICAL CLIMATE AND PERCEIVED ORGANIZATIONAL SUPPORT FOR COVID-19
DOI:
https://doi.org/10.4270/ruc.2022118Keywords:
Perceived organizational support, Cultural and personal control, Ethical climate, Covid-19Abstract
The aim of the study is to analyze the impact of cultural and personal control on the ethical climate and perceived organizational support for Covid-19. To collect the data, a questionnaire was applied to the companies listed on the Stock Exchange (B3), obtaining 150 responses. To analyze the data, structural equation modeling and Fuzzy set qualitative comparative analysis (FsQCA) were applied. The results show that cultural and personal control influences the ethical climate of organizations. The results also show that cultural control has a positive influence on perceived organizational support (POS) for Covid-19, while personal controls have a negative relationship. The investigation contributes by suggesting that, in times of crisis, management controls are modified and, therefore, the combined use of personnel and cultural controls, determine a high ethical climate and greater SOP related to Covid-19 issues.
Downloads
References
Adams, I., & Mastracci, S. (2019). Police body-worn cameras: Effects on officers’ burnout and perceived organizational support. Police quarterly, 22(1), 5-30.
Allen, D. G., Shore, L. M., & Griffeth, R. W. (2003). The role of perceived organizational support and supportive human resource practices in the turnover process. Journal of management, 29(1), 99-118.
Altinoz, M., Cop, S., Cakiroglu, D., & Altinoz, O. T. (2016). The influence of organization support perceived in enterprises on burnout feeling: a field research. Procedia-Social and Behavioral Sciences, 235, 427-434.
Appelbaum, N. P., Lee, N., Amendola, M., Dodson, K., & Kaplan, B. (2019). Surgical resident burnout and job satisfaction: the role of workplace climate and perceived support. Journal of surgical research, 234, 20-25.
Arnaud, A., & Schminke, M. (2012). The ethical climate and context of organizations: A comprehensive model. Organization science, 23(6), 1767-1780.
Bedford, D. S., Bisbe, J., & Sweeney, B. (2019). Performance measurement systems as generators of cognitive conflict in ambidextrous firms. Accounting, Organizations and Society, 72, 21-37.
Bedford, D. S., Malmi, T., & Sandelin, M. (2016). Management control effectiveness and strategy: An empirical analysis of packages and systems. Accounting, Organizations and Society, 51, 12-28.
Burney, L. L., Radtke, R. R., & Widener, S. K. (2017). The intersection of “bad apples,â€â€œbad barrels,†and the enabling use of performance measurement systems. Journal of Information Systems, 31(2), 25-48.
Ceribeli, H. B., & Barbosa, R. M. (2019). Análise da Relação entre Suporte Organizacional Percebido, Exaustão e Comprometimento Organizacional. Revista Reuna, 24(3), 1-19.
Cheng, J. C., & Yi, O. (2018). Hotel employee job crafting, burnout, and satisfaction: The moderating role of perceived organizational support. International Journal of Hospitality Management, 72, 78-85.
Comfort, L. K., Kapucu, N., Ko, K., Menoni, S., & Siciliano, M. (2020). Crisis decisionâ€making on a global scale: Transition from cognition to collective action under threat of COVIDâ€19. Public Administration Review, 80(4), 616-622.
Cugueró-Escofet, N., & Rosanas, J. M. (2013). The just design and use of management control systems as requirements for goal congruence. Management accounting research, 24(1), 23-40.
Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. (1986). Perceived organizational support. Journal of Applied psychology, 71(3), 500.
Farh, J. L., Hackett, R. D., & Liang, J. (2007). Individual-level cultural values as moderators of perceived organizational support–employee outcome relationships in China: Comparing the effects of power distance and traditionality. Academy of management journal, 50(3), 715-729.
Fiksenbaum, L., Marjanovic, Z., Greenglass, E. R., & Coffey, S. (2007). Emotional exhaustion and state anger in nurses who worked during the SARS outbreak: the role of perceived threat and organizational support. Canadian Journal of Community Mental Health, 25(2), 89-103.
Fong S.J., Dey N., Chaki J. (2021) AI-Empowered Data Analytics for Coronavirus Epidemic Monitoring and Control. In: Artificial Intelligence for Coronavirus Outbreak. Springer Briefs in Applied Sciences and Technology, pp 47-71
Goebel, S., & Weißenberger, B. E. (2017). The relationship between informal controls, ethical work climates, and organizational performance. Journal of business ethics, 141(3), 505-528.
Hair Jr, J. F., Hult, G. T. M., Ringle, C., & Sarstedt, M. (2016). A primer on partial least squares structural equation modeling (PLS-SEM). Sage publications.
Hashish, E. A. (2015). Relationship between ethical work climate and nurses’ perception of organizational support, commitment, job satisfaction and turnover intent. Nursing ethics, 24(2), 151-166.
Henri, J. F. (2006). Management control systems and strategy: A resource-based perspective. Accounting, organizations and society, 31(6), 529-558.
Kleine, C., & Weißenberger, B. E. (2014). Leadership impact on organizational commitment: The mediating role of management control systems choice. Journal of Management Control, 24(3), 241-266
Langevin, P., & Mendoza, C. (2013). How can management control system fairness reduce managers’ unethical behaviours?. European Management Journal, 31(3), 209-222.
Malmi, T., & Brown, D. A. (2008). Management control systems as a package—Opportunities, challenges and research directions. Management accounting research, 19(4), 287-300.
Marjanovic, Z., Greenglass, E. R., & Coffey, S. (2007). The relevance of psychosocial variables and working conditions in predicting nurses’ coping strategies during the SARS crisis: an online questionnaire survey. International journal of nursing studies, 44(6), 991-998.
Merchant, K. A.; Van Der Stede, W. A. (2012). Management control systems: Performance measurement, evaluation and incentives, 3rd edn. Harlow: Prentice Hall.
Miao, R. T. (2011). Perceived organizational support, job satisfaction, task performance and organizational citizenship behavior in China. Journal of Behavioral and Applied Management, 12(2), 105-127.
Piercy, N. F., Cravens, D. W., Lane, N., & Vorhies, D. W. (2006). Driving organizational citizenship behaviors and salesperson in-role behavior performance: The role of management control and perceived organizational support. Journal of the Academy of Marketing Science, 34(2), 244-262.
Qualls, W. J., & Puto, C. P. (1989). Organizational climate and decision framing an integrated approach to analyzing industrial buying decisions. Journal of Marketing Research, 26(2), 179-192.
Rhoades, L., & Eisenberger, R. (2002). Perceived organizational support: a review of the literature. Journal of applied psychology, 87(4), 698.
Sanchez-Exposito, M. J., & Naranjo-Gil, D. (2012) Honesty and management control system design: An experimental study, Working Paper, University Pablo de Olavide, Sevilla.
Victor, B., & Cullen, J. B. (1988). The organizational bases of ethical work climates. Administrative science quarterly, 33(1), 101-125.
World Health Organization. (2020). Coronavirus disease 2019 (COVID-19) Situation Report – 73. World Health Organization. https://apps.who.int/iris/handle/10665/331686
Zeng, X., Zhang, X., Chen, M., Liu, J., & Wu, C. (2020). The influence of perceived organizational support on police job burnout: a moderated mediation model. Frontiers in Psychology, 11, 948.
Downloads
Published
How to Cite
Issue
Section
License
The copyright for papers published in this journal belong to the author, with rights of first publication for the journal. As the papers appears in this publicly accessed journal, the papers are for free use, receiving their credit, in educational and non-commercial uses. The journal will allow the use of the papers published for non-commercial purposes, including the right to send the paper to publicly accessed databases.
