AS LÓGICAS INSTITUCIONAIS INCORPORADAS AO BALANCED SCORECARD (BSC): UM MODELO PARA ESTUDAR A ADAPTAÇÃO DO BSC

Authors

  • Cláudio de Araújo Wanderley Universidade Federal de Pernambuco
  • Gustavo Henrique Costa Souza Universidade Federal de Pernambuco

DOI:

https://doi.org/10.4270/ruc.2018322

Keywords:

Difusão de Contabilidade Gerencial, Mudança, Adaptação, Balanced Scorecard, Lógica Institucional.

Abstract

Este artigo examina a adaptação das práticas gerenciais, em nível intraorganizacional, com foco no Balanced Scorecard. O objetivo desse estudo é propor um modelo conceitual para o estudo da adaptação do BSC em nível intraorganizacional com base na literatura da lógica institucional e no modelo proposto por Ansari et al. (2010) – de que os padrões específicos de adaptação de práticas dependerão do ajuste entre a prática em difusão e a organização adotante. Neste artigo, sugere-se que a adaptação de práticas de contabilidade gerencial numa organização pode ser determinada pelo ajuste entre a lógica institucional dominante incorporada na empresa e a lógica institucional embutida na prática em difusão. Com base nesta proposição, foi desenvolvido um modelo conceitual para estudar a adaptação do BSC em nível intraorganizacional. Como resultado, oferece-se este modelo conceitual como uma forma analítica de usar o conceito de lógica institucional para explicar o processo de adaptação do BSC em uma organização.

Downloads

Download data is not yet available.

Author Biography

Gustavo Henrique Costa Souza, Universidade Federal de Pernambuco

Graduado em Ciências Contábeis pela UFPE

Especialista em Auditoria Fiscal e Perícia Contábil pela UFPE

Mestre em Ciências Contábeis pela UFPE

Doutorando em Ciências Contábeis pela UFPE

Professor da Faculdade de Ciências Humanas de Pernambuco

Tutor à Distância da Universidade Federal Rural de Pernambuco em Parceria com a Universidade Aberta do Brasil

Analista de Investimentos (certificado e atuante) no setor bancário há mais de 10 anos.

Perito Contábil (cadastrado e atuante) com registro no CPNC (nº 5488)

References

ABDEL-KADER, M. G.; MOUFTY, S.; LAITINEN, E. K. Balanced Scorecard development: a review of literature and directions for future research. In: ABDEL-KADER, M. G. (Ed.). Review of Management Accounting Research. New York: Palgrave Macmillan, 2011. p. 214-239.

ABRAHAMSON, E. Managerial fads and fashions: the diffusion and rejection of innovations. The Academy of Management Review, v. 16, n. 3, p. 586-612, 1991.

______. Management fashions. The Academy of Management Review, v. 21, n. 3, p. 254-285, 1996.

AGOSTINO, D.; ARNABOLDI, M. Design issues in Balanced Scorecards: rhe “what†and “how†of control. European Management Journal, v. 30, n. 4, p. 327-339, 2012.

ALBERT, S.; WHETTEN, D. Organizational identity. Research in Organizational Behavior, v. 7, p. 263-295, 1985.

ANSARI, S. M.; FISS, P. C.; ZAJAC, Z. J. Made to fit: how practices vary as they diffuse. Academy of Management Review, v. 35, n. 1, p. 67-92, 2010.

AX, C.; BJORNENAK, T. Management accounting innovations: origins and diffusion. In: HOPPER, T.; SCAPENS, R. W.; NORTHCOTT, D. (Eds.). Issues in management accounting. 3rd ed. Harlow: Financial Times Prentice Hall, 2007. p. xxii, 458.

AX, C; GREVE, J. Adoption of management accounting innovations: Organizational culture compatibility and perceived outcomes. Management Accounting Research, v. 34, p. 59-74, 2017.

BARNABÈ, F.; BUSCO, C. The causal relationships between performance drivers and outcomes: reinforcing balanced scorecards’ implementation through system dynamics models. Journal of Accounting & Organizational Change, v. 8, n. 4, p. 528-538, 2012.

BESHAROV, M. L.; SMITH, W. K. Multiple institutional logics in organizations: Explaining their varied nature and implications. Academy of management review, v. 39, n. 3, p. 364-381, 2014.

BOULIANNE, E. Examining the construct validity of the balanced scorecard using multitrait-multimethod matrix. In: EPSTEIN, M. J.; MANZONI, J. F. (Eds.). Performance measurement and management control: measuring and rewarding performance. Bingley: Emerald JAI, 2008. p. xiv, 356.

BOURGUIGNON, A.; MALLERET, V. R.; NØRREKLIT, H. The American balanced scorecard versus the French tableau de bord: the ideological dimension. Management Accounting Research, v. 15, n. 2, p. 107-134, 2004.

BOXENBAUM, E.; JONSSON, S. Isomorphism, diffusion and decoupling. In: GREENWOOD, R.; SUDDABY, R.; OLIVER, C.; SAHLIN-ANDERSON, K. (Eds.). Handbook of Organizational Institutionalism. New York: Sage, 2008. p. 78-98.

BRIERS, M.; CHUA, W. F. The role of actor-networks and boundary objects in management accounting change: a field study of an implementation of activity-based costing. Accounting, Organizations and Society, v. 26, n. 3, p. 237-269, 2001.

BURKERT, M.; LUEG, R. Differences in the sophistication of value-based management: the role of top executives. Management Accounting Research, v. 24, n. 1, p. 3-22, 2013.

CARDINAELS, E.; VAN VEEN-DIRKS, P. M. G. Financial versus non-financial information: the impact of information organization and presentation in a Balanced Scorecard. Accounting, Organizations and Society, v. 35, n. 6, p. 565-578, 2010.

CHENG, M. M.; HUMPHREYS, K. A. The differential improvement effects of the strategy map and scorecard perspectives on managers’ strategic judgments. Accounting Review, v. 87, n. 3, p. 899-924, 2012.

COOPER, D. J.; EZZAMEL, M.; QU, S. Q. Popularizing a management accounting idea: the case of the Balanced Scorecard. Contemporary Accounting Research, v. 24, n. 2, p. 991-1025, 2017.

CRABTREE, A. D.; DEBUSK, G. K. The effects of adopting the Balanced Scorecard on shareholder returns. Advances in Accounting, v. 24, n. 1, p. 8-15, 2008.

CRUZ, I.; MAJOR, M.; SCAPENS, R. W. Institutionalization and practice variation in the management control of a global/local setting. Accounting, Auditing & Accountability Journal, v. 22, n. 1, p. 91-117, 2009.

CUNLIFFE, A. L. A very short, fairly interesting and reasonably cheap book about management. London: Sarge, 2009.

DAMAYANTHI, S; GOONERATNE, T. Institutional logics perspective in management control research: A review of extant literature and directions for future research. Journal of Accounting & Organizational Change, v. 13, n. 4, p. 520-547, 2017.

DECHOW, N. The balanced scorecard: subjects, concept and objects – a commentary. Journal of Accounting & Organizational Change, v. 8, n. 4, p. 511-527, 2012.

EZZAMEL, M.; ROBSON, K.; STAPLETON, P. The logics of budgeting: theorization and practice variation in the educational field. Accounting, Organizations and Society, v. 37, n. 5, p. 281-303, 2012.

FISS, P. C.; KENNEDY, M. T.; DAVIS, G. F. How golden parachutes unfolded: diffusion and variation of a controversial practice. Organization Science, v. 23, n. 4, p. 1077-1099, 2012.

FISS, P. C.; ZAJAC, E. J. The symbolic management of strategic change: sense giving via framing and decoupling. Academy of Management Journal, v. 49, n. 6, p. 1173-1193, 2006.

GONDO, M. B.; AMIS, J. M. Variations in practice adoption: the roles of conscious reflection and discourse. Academy of Management Review, v. 38, n. 2, p. 229-247, 2013.

GUERREIRO, M. S.; RODRIGUES, L. L.; CRAIG, R. Voluntary adoption of International Financial Reporting Standards by large unlisted companies in Portugal – Institutional logics and strategic responses. Accounting, Organizations and Society, v. 37, n. 7, p. 482-499, 2012.

HOPPER, T; MAJOR, M. Extending institutional analysis through theoretical triangulation: regulation and activity-based costing in Portuguese telecommunications. European Accounting Review, v. 16, n. 1, p. 59-97, 2007.

HOQUE, Z. 20 years of studies on the balanced scorecard: trends, accomplishments, gaps and opportunities for future research. The British Accounting Review, v. 46, n. 1, p. 33-59, 2014.

HYVÖNEN, T.; JÄRVINEN, J.; PELLINEN, J.; RAHKO, T. Institutional logics, ICT and stability of management accounting. European Accounting Review, v. 18, n. 2, p. 241-275, 2009.

JAZAYERI, M.; SCAPENS, R. W. The business values scorecard within BAE systems: the evolution of a performance measurement system. The British Accounting Review, v. 40, n. 1, p. 48-70, 2008.

JOHANSON, U.; SKOOG, M.; BACKLUND, A.; ALMQVIST, R. Balancing dilemmas of the balanced scorecard. Accounting, Auditing & Accountability Journal, v. 19, n. 6, p. 842-857, 2006.

JUSTESEN, L.; MOURITSEN, J. Effects of actor-network theory in accounting research. Accounting, Auditing & Accountability Journal, v. 24, n. 2, p. 161-193, 2011.

______. The balanced scorecard: comments on balanced scorecard commentaries. Journal of Accounting & Organizational Change, v. 8, n. 4, p. 539-545, 2012.

KAPLAN, R. S.; NORTON, D. P. Alignment: using the balanced scorecard to create corporate synergies. Boston, Mass.: Harvard Business School Press, 2006.

______. Conceptual foundations of the balanced scorecard. Handbooks of management accounting research, v. 3, p. 1253-1269, 2009.

______. Strategy maps: converting intangible assets into tangible outcomes. Boston, MA: Harvard Business School Press, 2004.

______. The balanced scorecard: measures that drive performance. Harvard Business Review, v. 70, n. 1, p. 7191, 1992.

______. The balanced scorecard: translating strategy into action. Boston, Mass.: Harvard Business School Press, 1996.

______. The execution premium: linking strategy to operations for competitive advantage. Boston, MA: Harvard Business School Press, 2008.

______. The strategy-focused organization: how balanced scorecard companies thrive in the new business environment. Boston, Mass.: Harvard Business School Press, 2001.

KENNEDY, M.; FISS, P. Institutionalization, framing, and diffusion: the logic of TQM adoption and implementation decisions among U.S. Hospitals. Academy of Management Journal, v. 52, n. 5, p. 897-918, 2009.

LANDER, M. W.; KOENE, B. A. S.; LINSSEN, S. N. Committed to professionalism: organizational responses of mid-tier accounting firms to conflicting institutional logics. Accounting, Organizations and Society, v. 38, n. 2, p. 130-148, 2013.

LAPSLEY, I; WRIGHT, E. The diffusion of management accounting innovations in the public sector: a research agenda. Management Accounting Research, v. 15, n. 3, p. 355-374, 2004.

LATOUR, B. Science in action. Cambridge, MA: Harvard University Press, 1987.

LEE, C.-L.; YANG, H.-J. Organization structure, competition and performance measurement systems and their joint effects on performance. Management Accounting Research, v. 22, n. 2, p. 84-104, 2011.

LOUNSBURY, M. A tale of two cities: competing logics and practice variation in the professionalizing of mutual funds. The Academy of Management Journal, v. 50, n. 2, p. 289-307, 2007.

______. Institutional rationality and practice variation: new directions in the institutional analysis of practice. Accounting, Organizations and Society, v. 33, n. 4-5, p. 349-361, 2008.

LOUNSBURY, M.; CRUMLEY, E. T. New practice creation: an institutional perspective on innovation. Organization Studies, v. 28, n. 7, p. 993-1012, 2007.

LOUNSBURY, M.; VENTRESCA, M. The new structuralism in organizational theory. Organization, v. 10, n. 3, p. 457-480, 2003.

MALMI, T. Balanced scorecards in Finnish companies: a research note. Management Accounting Research, v. 12, n. 2, p. 207-220, 2001.

MALMI, T. Activity-based costing diffusion across organizations: an exploratory empirical analysis of Finnish firms. Accounting, organizations and society, v. 24, n. 8, p. 649-672, 1999.

MODELL, S. Bundling management control innovations: a field study of organisational experimenting with total quality management and the balanced scorecard. Accounting, Auditing & Accountability Journal, v. 22, n. 1, p. 59-90, 2009.

______. The politics of the balanced scorecard. Journal of Accounting & Organizational Change, v. 8, n. 4, p. 475-489, 2012.

NADLER, D. A.; TUSHMAN, M. L. A model for diagnosing organizational behavior. Organizational Dynamics, v. 9, n. 2, p. 35-51, 1980.

NORREKLIT, H. The balance on the balanced scorecard a critical analysis of some of its assumptions. Management Accounting Research, v. 11, n. 1, p. 65-88, 2000.

NORREKLIT, H.; MITCHELL, F. The balanced scorecard. In: Hopper, T.; Scapens, R. W.; Northcott, D. (Eds.). Issues in management accounting, 3rd ed. Harlow: Financial Times Prentice Hall, 2007. p. xxii, 458.

NØRREKLIT, H.; NØRREKLIT, L.; MELANDER, P. US ‘fair contract’ based performance management models in a Danish environment. Financial Accountability & Management, v. 22, n. 3, p. 213-233, 2006.

NØRREKLIT, H.; NØRREKLIT, L.; MITCHELL, F.; BJØRNENAK, T. The rise of the balanced scorecard! Relevance regained? Journal of Accounting & Organizational Change, v. 8, n. 4, p. 490-510, 2012.

OLIVER, C. The antecedents of deinstitutionalization. Organizational Studies, v. 13, n. 4, p. 563-588, 1992.

PACHE, A. C.; SANTOS, F. When worlds collide: the internal dynamics of organizational responses to conflicting institutional demands. Academy of Management Review, v. 35, n. 3, p. 455-476, 2010.

PRESTON, A. M.; COOPER, D. J.; COOMBS, R. W. Fabricating budgets: a study of the production of management budgeting in the national health service. Accounting, Organizations and Society, v. 17, n. 6, p. 561-593, 1992.

QU, S.Q.; COOPER, D. J.; EZZAMEL, M. Creating and popularising a global management accounting idea: The case of the Balanced Scorecard. Research Executive Summary Series, v. 6, n. 13, p 1-5, 2010.

RIGBY, D.; BILODEAU, B. Management tools and trends: 2011. Boston, MA: Bain & Co, 2011.

ROGERS, E. M. Diffusion of innovations. 4th ed. New York: The Free Press, 1995.

SEO, M.-G.; CREED, W. E. D. Institutional contradictions, praxis, and institutional change: a dialectical perspective [institutional theory]. Academy of Management Review, v. 27, n. 2, p. 222-247, 2002.

SMETS, M. et al. Reinsurance trading in Lloyd’s of London: Balancing conflicting-yet-complementary logics in practice. Academy of Management Journal, v. 58, n. 3, p. 932-970, 2015.

SPECKBACHER, G.; BISCHOF, J.; PFEIFFER, T. A descriptive analysis on the implementation of balanced scorecards in German-speaking countries. Management Accounting Research, v. 14, n. 4, p. 361-388, 2003.

STURDY, A. The adoption of management ideas and practices: theoretical perspectives and possibilities. Management Learning, v. 35, 155-179, 2004.

SUDDABY, R. Challenges for institutional theory. Journal of Management Inquiry, v. 19, n. 1, p. 14-20, 2010.

SUDDABY, R.; ELSBACH, K. D.; GREENWOOD, R.; MEYER, J. W.; ZILBER, T. B. Organizations and their institutional environments – bringing meaning, values, and culture back in: introduction to the special research forum. Academy of Management Journal, v. 53, n. 6, p. 1234-1240, 2010.

SUNDIN, H.; GRANLUND, M.; BROWN, D. A. Balancing multiple competing objectives with a balanced scorecard. European Accounting Review, v. 19, n. 2, p. 203-246, 2010.

TAYLER, W. B. The balanced scorecard as a strategy-evaluation tool: the effects of implementation involvement and a causal-chain focus. The Accounting Review, v. 85, n. 3, p. 1095-1117, 2010.

TAYLOR, M. The dynamics of US managerialism and American corporations. In: SLATER, D.; TAYLOR, F. J. (Eds.). Consensus and coercion in the projection of American power. Oxford: Blackwell, 1999. p. 51-66.

THORNTON, P. H. The rise of the corporation in a craft industry: conflict and conformity in institutional logics. Academy of Management Journal, v. 45, n. 1, p. 81-101, 2002.

THORNTON, P. H.; JONES, C.; KURY, K. Institutional logics and institutional change in organizations: transformation in accounting, architecture, and publishing. In: THORNTON, P. H.; JONES, C. (Eds.). Transformation in cultural industries. Research in the Sociology of Organizations, v. 23, p. 125-170, 2005.

THORNTON, P. H.; OCASIO, W. Institutional logics. In: GREENWOOD, R.; OLIVER, C.; SUDDABY, R.; SAHLIN, K. (Eds.). The Sage Handbook of Organizational Institutionalism. Thousand Oaks, CA: Sage, 2008. p. 99-129.

THORNTON, P. H.; OCASIO, W.; LOUNSBURY, M. The institutional logics perspective: a new approach to culture, structure, and process. Oxford: Oxford University Press, 2012.

TOLBERT, P. S.; ZUCKER, L. G. Institutional sources of change in the formal structure of organizations: the diffusion of civil service reform, 1880-1935. Administrative Science Quarterly, v. 28, n. 1, p. 22-39, 1983.

WAGNER, E. L.; MOLL, J.; NEWELL, S. Accounting logics, reconfiguration of ERP systems and the emergence of new accounting practices: a socio-material perspective. Management Accounting Research, v. 22, n. 3, p. 181-197, 2011.

WONG-ON-WING, B.; GUO, L.; LI, W.; YANG, D. Reducing conflict in balanced scorecard evaluations. Accounting, Organizations and Society, v. 32, n. 4-5, p. 363-377, 2007.

WONG, J.; CHIANG, R. H. L.; MCLEOD, A. A strategic management support architecture: integration of the balanced scorecard and enterprise resource planning. International Journal of Business Information Systems, v. 4, n. 5, p. 581-595, 2009.

ZEFF, S. A. The contribution of the Harvard Business School to management control, 1908-1980. Journal of Management Accounting Research, v. 20, n. especial, p. 175-208, 2008.

Published

2019-03-30

How to Cite

Wanderley, C. de A., & Souza, G. H. C. (2019). AS LÓGICAS INSTITUCIONAIS INCORPORADAS AO BALANCED SCORECARD (BSC): UM MODELO PARA ESTUDAR A ADAPTAÇÃO DO BSC. Revista Universo Contábil, 14(3), 112–134. https://doi.org/10.4270/ruc.2018322

Issue

Section

National Section